We’re Ready and Willing to Help!
Help is only a call, click or visit away!
We have extended our digital customer service hours! Click the chat button on our website, or call 256-362-2334 from 7am-7pm CT and a LIVE representative will be glad to assist you!
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If you have a question about any of our products or services, or you’re experiencing an issue, give us a call, stop by any of our offices or send us a message through our online contact form.
To report fraud or file a dispute on a debit card, please call 1-833-469-0503, Monday-Friday between the hours of 8AM and 7PM CST.
To report a debit card lost or stolen please call 1-888-297-3416.
This service is available Monday-Friday from 4:30 PM until 8:30 AM and 24 hours a day on Saturday and Sunday.
Note: this online contact form is not completely secure, so please do not send confidential or personal information through the form (Social Security numbers, account numbers, etc.)